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Latest news from TechWyse

Contamac Case Study

Contamac A partnership for simplified cloud services Contamac is the world’s largest manufacturer of contact and intraocular lens materials and a leading innovator in the development of specialist polymers and biocompatible materials for medical applications. Their headquarters in Saffron Walden features state of the art manufacturing and laboratory facilities. The Challenge An ageing IT infrastructure was reliant on multiple on premises servers, applications and platforms. They wanted to modernise their infrastructure, improve their security and scalability, and streamline their workflows. They faced several challenges: They had a mix of on-premises, physical and virtual servers, at a single location, which meant a reliance on services such as power and internet connectivity to enable the company to function. They had multiple Microsoft licenses and subscriptions, but needed to assess if these were the right ones for their needs. With multiple company locations, as well as remote workers, they needed to optimise access to files and applications to create efficiencies in the way the business operated. They needed a partner who could help them migrate to the cloud, optimise their Microsoft services and enable them to use SharePoint effectively. The Solution Contamac chose TechWyse, a Microsoft Partner that specialises in cloud services, Microsoft

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Baileys Horse Feeds Case Study

Baileys Horse Feeds A partnership for better technology and connectivity Baileys Horse Feeds is a family-owned business that produces high-quality animal feed for the UK market. They operate a large factory site in Essex, where they process raw materials, mix formulas, and package products. The factory site has multiple buildings, machines, and systems that need to communicate and coordinate with each other. The Challenge The team at Baileys Horse Feeds were facing several challenges with their existing technology and connectivity, such as: Hardware and software that required upgrading Poor network coverage and bandwidth Lack of visibility and control over business processes These challenges had begun to affect Baileys Horse Feeds’ productivity, quality, and customer satisfaction. They turned to their trusted IT support partner, TechWyse, who worked with them to come up with a plan to modernise their technology and connectivity. The Solution Baileys Horse Feeds met with their TechWyse account manager to conduct a thorough assessment of Baileys Horse Feeds’ factory site and worked with them to identify the areas that needed improvement. They proposed a comprehensive plan that included: Replacing old hardware with new, high-performance, and secure devices. Installing a wireless mesh network that covered the entire factory site

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TechWyse team IT Support Company Colchester Stampede 2025

May – Local IT Support Company Running Wild at Colchester Stampede 2025

Local IT Support company TechWyse raise money for Mid and North East Essex Mind for third year! This month, several dedicated members of the TechWyse team once again laced up their running shoes and enthusiastically took on the exhilarating challenge of the Colchester Stampede 2025 10K. This annual event, renowned for its scenic route through the beautiful Essex countryside and its vibrant, community-driven atmosphere, offered the perfect setting for our team to showcase their unwavering commitment to both physical fitness and meaningful community engagement. With every step taken along the picturesque course, our runners were surrounded by lovely Essex landscapes, cheering spectators, and a shared sense of purpose, whilst our volunteers helping the Mind team enjoyed dressing up as some of the local wildlife. We are incredibly proud that TechWyse, a local IT support company, had the opportunity to once again sponsor Mid and North East Essex Mind, a charity that plays a vital and transformative role in supporting mental health services throughout our region. For the past three years, our sponsorship of this remarkable organisation during the Colchester Stampede has been about much more than just crossing the finish line. It represents our deep-rooted dedication to raising awareness, generating

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Proactive IT support by TechWyse

Why Your Business Needs Proactive IT Support (Not Just a Break/Fix Approach)

When it comes to IT, many businesses still operate under the “if it ain’t broke, don’t fix it” mindset. But here’s the thing. By the time something is broken, the damage is often already done. Downtime, lost productivity, missed emails, security breaches… the list goes on. And for SMEs across Essex, that kind of disruption can be more than just frustrating; it can be costly. That’s where our proactive IT support comes in. At TechWyse, we specialise in providing Essex businesses with proactive IT Support that doesn’t wait for something to go wrong before springing into action. Instead, we work in the background, constantly monitoring, maintaining, and improving your systems so you can focus on growing your business, not troubleshooting tech. What Is Proactive IT Support? Proactive IT support is about prevention rather than cure. Rather than waiting for a server to crash or for your inbox to grind to a halt, a proactive IT partner keeps your systems healthy and secure 24/7. At TechWyse, we support many Essex businesses with proactive IT support that includes: Real-time system monitoring Automated alerts to catch issues before they escalate Regular updates and patching Unlimited remote support Strategic IT reviews every quarter Clear,

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IT support in Essex by Techwyse

How to Choose the Right Managed IT Support in Essex: 5 Questions Every Business Should Ask

For SMEs in Essex, choosing the right IT support in Essex can feel a bit daunting, especially if your business relies so heavily on technology. The options can seem endless, but here’s the thing: not all IT providers are created equal. At TechWyse, we’ve seen firsthand how the right partnership can transform the way a business operates, saving time, reducing stress, and allowing owners to focus on growth. If you’re looking to choose the right managed IT support in Essex, but are not sure where to start, here are five key questions you should ask to make sure you’re making the best choice for your team and your future. 1. How Responsive Is Your Managed IT Support? When things go wrong, you want to know that help is just a call or email away. Ask potential providers about their response times. Do they promise to get to work on your issue within a reasonable timeframe, or will you be waiting hours for a response and potentially days for a resolution? At TechWyse, our team guarantees a rapid response. This month, our live stats show that a huge 92% of all tickets we received were assigned an engineer within 30 minutes

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trusted it support partner celebrates with cake

April – Your Trusted IT partner celebrates 3rd birthday

Trusted IT partner TechWyse goes from strength to strength: April marks a significant milestone for TechWyse as we celebrate our 3rd Birthday since our rebrand in 2022, and in May we celebrate 35 years in business. This occasion is a testament to the dedication and hard work of our incredible team. To commemorate this special occasion, we will be hosting the Pizza Bros for a special lunch and learn and taking the team to London for a fun social day, but first there was obviously cake to be eaten! Reflecting on the past three years, Adam ( our Managing Director) said “We are very proud of the numerous achievements and milestones we have achieved in the last 3 years. From launching our new service quality framework to expanding our presence as the trusted IT provider in Essex and beyond, our journey has been marked by continuous growth and development.” As we celebrate both birthdays, we reflect on our story so far and the many milestones we have achieved. We are grateful for the challenges we have faced, as they have made us stronger and more resilient. We are proud of the progress we have made and the impact we have

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