Useful resources

  Stave 1: Marley’s Ghost Ebenezer Scrooge sat in his dimly lit office, the blue glow of his computer screen casting his eerie shadow on the walls. It was Christmas Eve, but Scrooge was engrossed in his spreadsheets, meticulously tracking every penny. Suddenly, his screen went blank and the flickering face of his old business partner, Jacob Marley, appeared. Scrooge screamed. “Scrooge,” Marley said, his voice crackling with static, “you must change your ways. Embrace the tools of the future to mend your miserly ways and improve your business.” Stave 2: The First of the Three Spirits Later that night, Scrooge had only just set up Teams when a meeting invite popped up from the Ghost of Christmas Past. The spirit showed Scrooge a PowerPoint presentation of his early business days, and where he had recently struggled with disorganised and inefficient processes. “Look,” the spirit said, sharing his screen, “how much time you wasted. If only you had used Microsoft Planner, To do, or Project to organise your tasks and streamline your operations.” Stave 3: The Second of the Three Spirits The following night, Scrooge was emailed a link by the Ghost of Christmas Present which showed a video of

In our continued commitment to recognise and celebrate the exceptional contributions of our team, we are proud to announce the introduction of a new initiative: awarding trophies to engineers who exemplify our core values of trusted, talented, and transparent. This initiative not only highlights the achievements of our engineers but also reinforces the importance of these values in everything we do. The Trust Trophy is awarded to engineers who consistently deliver level 4 service, share knowledge and help colleagues to ensure clients receive excellent support. These individuals go above and beyond to ensure that their projects are not only completed on time but also meet the highest standards of quality. We were thrilled to present the Trust Trophy to Chris, who had received such lovely feedback from clients, and was the perfect choice to be the first holder of this trophy. [pictured is Ben who has also since been awarded the Trust Trophy] The Talent Trophy celebrates those engineers who showcase a love of getting to know our clients and their IT infrastructure. These individuals bring creative solutions to the table, pushing the boundaries of what is possible and driving our organisation forward. Congratulations to Niall, the inaugural recipient of

Our engineers have been busy starting to help clients to upgrade devices to Windows 11 this month. There is still a year until Windows 10 retires, but we like to work proactively with clients to ensure they are ready for  technological changes ahead and can plan for their future IT needs. These upgrades will enable our clients to take advantage of enhanced security features, improved efficiencies, and all the latest features such as snap layouts and full use of Copilot. Upgrading to Windows 11 will also ensure that our clients will continue to receive updates and support from Microsoft, avoiding potential risks and compliance issues associated with using an unsupported operating system. Alongside this work our engineers have been busy preparing for the switch to our new ticketing system and management have been working on plans for the next few years at TechWyse. A busy month all round and exciting times!  

Always up for an active away day – TechWyse colleagues enjoyed a full day of activities at Lakeside last week. A refreshing dip in the lake Aquapark, followed by completing challenges at Immersive Gamebox, followed by a session of climbing at RockUp! We ended the day making the most of the chance to refuel in one of the party rooms in RockUp and have a belated 2nd birthday for our rebranding with a rather large cake.  

We are thrilled to announce that TechWyse has been named on the prestigious 2024 ChannelFutures MSP 501 list of top managed service providers. This year we have climbed to number 254 on the list, so we are beaming from ear to ear. The MSP501 list recognises top managed service providers who stand out from the competition via technical talent, growth-oriented business models and strategic partnerships with tech suppliers. We are very proud to once again achieve a place on this list and look forward to continuing to assist all our customers with the highest quality support.

TechWyse is very proud to share that we have achieved ISO 27001:2022 for our IT support services. This certification shows our commitment to safeguarding our data and making sure we exercise the highest standards of information security. Over the last year we have continued to invest in enhancing security infrastructure, training staff, and developing our processes and documentation to help meet the rigorous requirements of this standard. Congratulations to our dedicated team for all their hard work to gain this certification and their continued efforts as we continue to focus on service quality.