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Our engineers have been busy starting to help clients to upgrade devices to Windows 11 this month. There is still a year until Windows 10 retires, but we like to work proactively with clients to ensure they are ready for  technological changes ahead and can plan for their future IT needs. These upgrades will enable our clients to take advantage of enhanced security features, improved efficiencies, and all the latest features such as snap layouts and full use of Copilot. Upgrading to Windows 11 will also ensure that our clients will continue to receive updates and support from Microsoft, avoiding potential risks and compliance issues associated with using an unsupported operating system. Alongside this work our engineers have been busy preparing for the switch to our new ticketing system and management have been working on plans for the next few years at TechWyse. A busy month all round and exciting times!  

Always up for an active away day – TechWyse colleagues enjoyed a full day of activities at Lakeside last week. A refreshing dip in the lake Aquapark, followed by completing challenges at Immersive Gamebox, followed by a session of climbing at RockUp! We ended the day making the most of the chance to refuel in one of the party rooms in RockUp and have a belated 2nd birthday for our rebranding with a rather large cake.  

We are thrilled to announce that TechWyse has been named on the prestigious 2024 ChannelFutures MSP 501 list of top managed service providers. This year we have climbed to number 254 on the list, so we are beaming from ear to ear. The MSP501 list recognises top managed service providers who stand out from the competition via technical talent, growth-oriented business models and strategic partnerships with tech suppliers. We are very proud to once again achieve a place on this list and look forward to continuing to assist all our customers with the highest quality support.

TechWyse is very proud to share that we have achieved ISO 27001:2022 for our IT support services. This certification shows our commitment to safeguarding our data and making sure we exercise the highest standards of information security. Over the last year we have continued to invest in enhancing security infrastructure, training staff, and developing our processes and documentation to help meet the rigorous requirements of this standard. Congratulations to our dedicated team for all their hard work to gain this certification and their continued efforts as we continue to focus on service quality.

Huge thanks to VDM for designing a fresh new look for our helpdesk area and break out room, and to the extended Pedder clan who descended on the office over the weekend to put it up. The team have longed for something to liven up this large white wall and we are all loving being greeted by this each day. We have plans for some more art for the breakout room that may involve some neon so watch this space!

TechWyse were once again very proud to be an official sponsor for Mid and North Essex Mind at the Colchester Stampede. This year seven of our colleagues took part in this fantastic event that sees runners start with a quick hello to some elephants, before running through the countryside surrounding Colchester Zoo, and ends with a bit of a steep climb to the finish line. Our runners raised £740 in sponsorship on the day to further help support the vital projects that Mid and North Essex Mind provide, and some are also signed up to a Mud Run later in the year to raise funds for Essex Wildlife Trust as well. Some of them are not natural runners so these events are a real challenge to both train for and compete in so congratulations to them all on a fantastic achievement last weekend.