Need advice? 03332 400 660
Helpdesk 03332 400 661
Helpdesk 03332 400 661
Need advice? 03332 400 660
Helpdesk 03332 400 661
Need advice? 03332 400 660
Helpdesk 03332 400 661
Need advice? 03332 400 660
Helpdesk 03332 400 661
From superfast broadband to wireless surveys, we provide reliable systems and support you can trust.
We have strong relationships with the industry’s top service providers, giving your business access to a range of technical support without the hassle of dealing with multiple teams. With TechWyse – everything is taken care of.
When you feel frustrated with your phone system or internet performance, it’s time to give our friendly team a call.
We will work with you to find the best solutions.
Ensure strong passwords, enable firewalls, use encryption, regularly update firmware and software, and educate employees on security best practices. Many providers also offer additional security services.
Upgrades or expansions typically involve contacting your provider to discuss options, purchasing additional equipment if necessary, and possibly adjusting your plan. For scalable solutions like VoIP, adding users or features can often be done with minimal disruption.
Our support can include online resources (FAQs, tutorials), remote troubleshooting, on-site technician visits. We also have service level agreements (SLAs) specifying response times and issue resolution protocols.
Yes, many modern phone systems, especially VoIP, offer integration with CRM software, email, and other business applications, enhancing functionality and streamlining workflows.
Costs can include installation fees, monthly service charges, equipment rental or purchase fees, and potential additional charges for extra features or overages. We believe in clarity when it comes to our pricing, and will discuss it with you before proceeding with any works.
The best type of internet connection depends on your business needs, including the number of users, the type of activities (e.g. video conferencing, large file transfers), and budget.
Consider factors like speed, reliability, cost, customer service, and additional features (e.g. security services).
Installation generally involves scheduling a technician visit to install necessary equipment, setting up the connection, and configuring network settings.
To improve internet speed, you can upgrade your provision, optimise your network setup, and ensure that your devices and network equipment are up-to-date.
Common types include traditional landlines, VoIP (Voice over Internet Protocol), PBX (Private Branch Exchange), and hosted phone systems. Each has different features and benefits depending on the business size and needs.
VoIP uses the internet to make and receive calls, offering features like call forwarding, voicemail, and conferencing. It’s suitable for businesses looking for cost-effective, scalable, and flexible phone solutions.
Equipment needed can include phones (IP phones for VoIP systems), a PBX server (for traditional or IP-PBX systems), headsets, and sometimes specific software.
Setting up a new phone system typically involves choosing a provider, selecting a plan, installing the necessary hardware, configuring the system (setting up extensions, voicemail, etc.), and training staff on its use.
Troubleshooting can include checking the network connection (for VoIP), ensuring all hardware is properly connected and powered, verifying settings and configurations, and restarting devices. For persistent issues, contact your phone system provider for support.
‘The Public Switch Telephone Network (PSTN) will close by 2027. By then, every phone line in the UK will have moved to a fully digital network that uses Internet Protocol (IP) across a fibre-based service.’
– BT
If you need more information, or support around this change, please call us: 03332 400 660