Managed IT service provider & helpdesk

Whether you have no in-house provision or run your own IT team, we can tailor our services to fill any gaps you have, and provide support where needed.

Responsive, expert IT support and advice

If you manage a business or an IT department, when it comes to IT support you can trust our proven expertise.

We understand the frustrations and inefficiencies caused by IT systems that are not updated or properly managed.

We have the specialists you need on demand and will work with you to find the best solutions for your organisation – we’re at our best when we can work in partnership as part of your team.

Our Helpdesk service promise:

We will transform your IT in 30 days.

We understand that switching your IT support provision can seem daunting, which is why we assign each new client an engineer to assist them through onboarding.

Our onboarding process is project managed and simplified into three simple phases.

From day one you will have access to our helpdesk so you can start to feel the benefits of our support immediately.

All our tickets are monitored against SLAs, such as resolution time, as well as being scored against our service quality levels.

Our happy clients…

Nothing is ever too much trouble and every problem has been solved in lightning speed - just what you need from an IT Support provider.

We have used TechWyse for over 10 years and they have provided an excellent and responsive service over that time.

TechWyse have delivered a high level of service across technical consultancy, planning and on-going support for our network infrastructure.

TechWyse have offered a flexible, reliable and cost-effective service to our organisation’s out-sourced IT needs.

The guys at Techwyse were so friendly, so polite, so patient, they were utterly brilliant. I feel so confident leaving my tech in the hands of these guys. I can’t recommend Techwyse enough!

What is IT Support?

IT Support is the use of trained IT specialists for support with your computer-related needs. The use of this service helps you to resolve any computer problem that you may have. Good IT Support allows your employees to continue working and keeps your company’s data safe.

Do small businesses need IT Support?

In short, yes. If Coca Cola and a freelancer lost all of their data files, it would have the same impact on their respective businesses. No matter your business size, some level IT support is needed. You never know what might happen to your PC

What type of business needs IT Support?

Every business needs at least some form of IT support. If your business is an SMB, then you can benefit from the reduced cost compared to hiring external staff. If you are a larger business, then IT support can supplement your existing team or take it over entirely.

Why do I need IT Support?

There are many reasons why your business requires at least some level of support. These include: productivity, time, scalability, security knowledge, and saving money.

In the majority of cases, IT MSPs such as ourselves are very happy to work alongside internal IT departments, especially if your business has a high number of users who require both remote and onsite support.