Need advice? 03332 400 660
Helpdesk 03332 400 661
Helpdesk 03332 400 661
Need advice? 03332 400 660
Helpdesk 03332 400 661
Need advice? 03332 400 660
Helpdesk 03332 400 661
Need advice? 03332 400 660
Helpdesk 03332 400 661
Baileys Horse Feeds is a family-owned business that produces high-quality animal feed for the UK market. They operate a large factory site in Essex, where they process raw materials, mix formulas, and package products. The factory site has multiple buildings, machines, and systems that need to communicate and coordinate with each other.
The team at Baileys Horse Feeds were facing several challenges with their existing technology and connectivity, such as:
• Hardware and software that required upgrading
• Poor network coverage and bandwidth
• Lack of visibility and control over business processes
These challenges had begun to affect Baileys Horse Feeds’ productivity, quality, and customer satisfaction.
They turned to their trusted IT support partner, TechWyse, who worked with them to come up with a plan to modernise their technology and connectivity.
Baileys Horse Feeds met with their TechWyse account manager to conduct a thorough assessment of Baileys Horse Feeds’ factory site and worked with them to identify the areas that needed improvement. They proposed a comprehensive plan that included:
• Replacing old hardware with new, high-performance, and secure devices.
• Installing a wireless mesh network that covered the entire factory site and provided fast, reliable, and seamless connectivity.
• Providing training and support for the Baileys Horse Feeds staff on how to use the new technology and connectivity.
• Continuing to provide the Baileys Horse feeds team with quality IT support to monitor and maintain this new infrastructure.
We already had a good relationship with Baileys Horse Feeds, having supported them with their IT requirements for a number of years. It was very important to us that we gave them the best advice and solutions as they moved forward with this project.
The solution that TechWyse provided for Baileys Horse Feeds resulted in significant improvements and benefits for the company, such as:
• Increased productivity and efficiency, as the new technology and connectivity enabled faster and smoother operations and communication.
• Improved quality and consistency, as the new data platform enabled better monitoring and control of the factory processes and performance.
• Enhanced customer satisfaction, as the new technology and connectivity enabled faster and more accurate delivery and service.
• Reduced costs and risks, as the new technology and connectivity reduced errors, downtime, and maintenance.
We look forward to working with Baileys Horse Feeds on further projects and continuing to support them with all their day-to-day IT needs.
R. Knowles, Baileys Horse Feeds
Contamac is the world’s largest manufacturer of contact and intraocular lens materials and a leading innovator in the development of specialist polymers and biocompatible materials for medical applications. Their headquarters in Saffron Walden features state of the art manufacturing and laboratory facilities.
An ageing IT infrastructure was reliant on multiple on premises servers, applications and platforms. They wanted to modernise their infrastructure, improve their security and scalability, and streamline their workflows. They faced several challenges:
• They had a mix of on-premises, physical and virtual servers, at a single location, which meant a reliance on services such as power and internet connectivity to enable the company to function.
• They had multiple Microsoft licenses and subscriptions, but needed to assess if these were the right ones for their needs.
• With multiple company locations, as well as remote workers, they needed to optimise access to files and applications to create efficiencies in the way the business operated.
They needed a partner who could help them migrate to the cloud, optimise their Microsoft services and enable them to use SharePoint effectively.
Contamac chose TechWyse, a Microsoft Partner that specialises in cloud services, Microsoft 365 and SharePoint, to provide a comprehensive solution that included:
• A cloud assessment and migration plan that analysed the client’s current IT environment and identified the best cloud strategy and solutions for their goals.
• A Microsoft 365 optimisation service that reviewed the client’s Microsoft licenses and subscriptions and recommended the most suitable and cost-effective ones for their needs.
• A SharePoint implementation and training service that helped the client to set up and customise SharePoint sites, libraries and workflows, and trained their staff on how to use SharePoint for collaboration and document management.
Contamac was very satisfied with the solution and the results. They achieved the following benefits:
• They reduced their IT costs by moving to the cloud and consolidating their Microsoft licenses and subscriptions.
• They improved their security and scalability by using Microsoft’s cloud services, which offered advanced protection and backup features.
• They increased their collaboration and productivity by using SharePoint, which enabled them to share and access information, documents and workflows across their teams and projects.
The client also appreciated the ongoing support and guidance from TechWyse, which helped them to maximise their return on investment and leverage the full potential of their cloud and Microsoft solutions.
Jon Goldstone, Contamac Ltd