For over 20 years, we’ve partnered with Insight Associates to ensure their technology evolves with their business. From providing fully managed support and enhanced security to projects to migrate to the cloud, improve document management, and setup a leased line, we have worked with their team to make sure they always have everything in place so they can focus on supporting their clients.
One challenge involved syncing files from an on-premises server, which was causing inconsistent document access, VPN headaches, and mounting security risks. With hybrid working here to stay, they needed IT solutions in Essex that could truly support their way of working so we worked with them on a SharePoint migration project.
As one of our oldest and most loyal clients (we’ve even shared office Christmas parties back in the day!), Insight Associates rely on us to solve challenges like these, keep their systems up to date, secure their infrastructure, and provide the best advice to help them scale their business. We love building relationships like these with our clients and truly getting to know their systems, needs, and goals.
Insight Associates is a well-established proactive financial management team based in Stansted Mountfitchet, providing intelligent financial management for ambitious businesses across the UK. With a team of 11 staff working in a hybrid way, sometimes from the head office, sometimes on-site with clients, and other times from home, they need expert IT solutions in Essex and a flexible and secure IT setup that supports this dynamic work environment.
When businesses come to us for IT solutions in Essex, we go above and beyond. How? We take an holistic view of the challenges a business is facing, applying our SPACE framework to deliver five key areas of improvement: Support, Protection, Assurance, Confidence, and Efficiency.
Here’s what we have delivered for Insight Associates, for over two decades, to ensure we save them time, reduce their security risk, and help them get the best out of their IT:
Protection: Fully managed cyber security services and project managed improvements such as blocking access to malicious websites no matter where staff were working and setting up a Managed Detection and Response (MDR/SOC) platform to provide round-the-clock monitoring of their entire IT estate.
Assurance: Robust backup and disaster recovery systems were installed to ensure business continuity even in the face of cyber incidents or hardware failure.
Confidence: Regular meetings with our vCTO that helps them plan and implement IT projects, such as hardware upgrades, software deployments, and network optimisation such as their migration to SharePoint.
Efficiency: We helped migrate their file storage to SharePoint, making full use of their existing Microsoft 365 Business Premium licence. This provided seamless, cloud-based access to files and documents from any location or device.
All underpinned by our focus to always provide a client with the confidence and peace of mind that their IT is always moving in the right direction, because the best IT solutions in Essex aren’t just about technology, they’re about strategy.
Our SharePoint migration project was delivered through a combination of remote and on-site support, depending on the specific task and team needs. Our team, who have a deep understanding of their infrastructure (thanks to our long-standing relationship), worked closely with Insight Associates every step of the way.
We used our ticketing system to track every milestone, ensuring transparency and open communication at all times. Our service promise meant that every issue was actioned quickly, and we were always available to explain options in plain English, never upselling, just recommending what was genuinely needed.
As we keep in regular communication with our clients, a key part of our IT solutions in Essex – we get to know both your systems and your team personally. It’s this blend of tech knowledge and human connection that sets our Essex IT support apart.
The results have been transformative.
Improved Productivity: Staff can now work securely and seamlessly from any device or location, without worrying about VPN issues or slow access to files.
Reduced Costs: By consolidating services and fully utilising their existing Microsoft 365 licences, we’ve helped them reduce infrastructure costs and avoid paying for unnecessary extras.
Enhanced Security: With our layered approach to managed cyber security, they’re protected against threats around the clock and fully aligned with modern compliance requirements.
Peace of Mind: Insight Associates enjoys a reliable and proactive IT partner in TechWyse. They know that if something goes wrong, there’s a friendly expert who can deliver them the best IT solutions in Essex, just a call or email away.
And it’s not just us saying that. Here’s what Garry from Insight Associates had to say:
"We have entrusted TechWyse with the responsibility of our IT Infrastructure for over 20 years. This is testament to the quality service, trust and strong relationship we have with the team. They have helped us streamline our IT operations, improve our productivity, and secure our data, and continue to help us improve our technical infrastructure. Having the reassurance of a stable and reliable IT platform is critical for our business, but with TechWyse by our side that is one area we no longer have to worry about! We would highly recommend them to anyone looking for reliable and professional IT support in Essex."
It’s testimonials like this that back up our claim of delivering the best IT solutions in Essex. We’re proud to be part of the furniture at Insight Associates, supporting them with the confidence and care with a team that genuinely has their back.
This wasn’t just about fixing a few niggles. This was a strategic project designed to give Insight Associates the headspace to focus on what they do best and ensure they had everything in place for future growth, while we took care of everything behind the scenes.
When businesses come to us looking for IT solutions in Essex, they’re often looking for more than just someone to fix broken computers. They want strategic support, proactive protection, and a partner who can help them scale confidently.
By combining modern tools, expert knowledge in IT solutions in Essex, and a human-first approach, we helped Insight Associates futureproof their IT setup and align it with their business goals and look forward to supporting them for many years to come.
If you’re a business owner looking for dependable IT solutions in Essex, including Essex IT support, whether that’s better cloud solutions, managed cyber security, or full-service IT support in Essex, we’d love to help.
